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Reethi Faru Resort Maldives
Feb 20, 2019
Full time
Steward / Waiter We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly. Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays. Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests. Responsibilities Greet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) Prepare tables by setting up linens, silverware and glasses Inform customers about the day’s specials Offer menu recommendations upon request Up-sell additional products when appropriate Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages Communicate order details to the Kitchen Staff Serve food and drink orders Check dishes and kitchenware for cleanliness and presentation and report any problems Arrange table settings and maintain a tidy dining area Deliver checks and collect bill payments Carry dirty plates, glasses and silverware to kitchen for cleaning Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) Follow all relevant health department regulations Provide excellent customer service to guests Requirements Proven work experience as a Waiter or Waitress Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS) Basic math skills Attentiveness and patience for customers Excellent presentation skills Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment Active listening and effective communication skills Team spirit Flexibility to work in shifts High school diploma; food safety training is a plus
Save The Dream Maldives Rihiveli the Dream, Maldives
Feb 20, 2019
Full time
WATER SPORTS ASSISTANT X 1: Qualifications: Must have, experience (2 years min) in related field with water sports - fun board and/or Kite surfing experience is better but it's no mandatory accompany groups in snorkeling and / or fishing (give and ensure safety instructions) give materials to the nautical base maintain the nautical base and equipments and Good English
Brew and Feast Private Limited Brew & Feast Pvt Ltd Male' Maldives
Feb 17, 2019
Full time
* Must have knowledge of the field * Must be attentive in managing the system and provide the regular followup to seniors. * Must be punctual  * Should have knowledge on how to use basic computing. * Should be fluent in writing and speaking English. * Must know how to deal with suppliers and other related parties. Salary:- MVR 6000
Brew and Feast Private Limited Brew & Feast Pvt Ltd
Feb 17, 2019
Full time
* Must know how to read and write proper english. * Must have a van driving license. * Should have knowledge on managing and stock keeping. * Must be able to work long hours if applicable. * Must be punctual to work. Basic Salary MVR 5400 Allowances Negotiable
Reethi Faru Resort Maldives
Feb 17, 2019
Full time
Commie-III (Japanese) Couples are also welcome ,If they are working in different department. Nationality- Japan Experience- 2-3 Years Reporting to the Sous Chef, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues Assist in the preparation and service of all food items for a la carte andor buffet menus according to hotel recipes and standards Ensure the cleanliness and maintenance of all work areas, utensils, and equipment Have full knowledge of all menu items, daily features and promotions Follow kitchen policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned Qualifications: Previous experience in the culinary field an asset Journeyman’s papers or international equivalent an asset Diploma Certification in a Culinary discipline an asset Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times
Reethi Faru Resort Maldives
Feb 17, 2019
Full time
Commie-III (Conti)   Couples are also welcome ,If they are working in different department.   Nationality- Italy/German/French Experience- 2-3 Years     Reporting to the Sous Chef, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues Assist in the preparation and service of all food items for a la carte andor buffet menus according to hotel recipes and standards Ensure the cleanliness and maintenance of all work areas, utensils, and equipment Have full knowledge of all menu items, daily features and promotions Follow kitchen policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned Qualifications: Previous experience in the culinary field an asset Journeyman’s papers or international equivalent an asset Diploma Certification in a Culinary discipline an asset Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Requirements Couples are also welcome ,If they are working in different department.   Experience- 2-3 Years
Reethi Faru Resort Maldives
Feb 17, 2019
Full time
Commie-III (Chinese) Reporting to the Sous Chef, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues Assist in the preparation and service of all food items for a la carte andor buffet menus according to hotel recipes and standards Ensure the cleanliness and maintenance of all work areas, utensils, and equipment Have full knowledge of all menu items, daily features and promotions Follow kitchen policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned Qualifications: Previous experience in the culinary field an asset Journeyman’s papers or international equivalent an asset DiplomaCertification in a Culinary discipline an asset Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Requirements Couples are also welcome ,If they are working in different department.   Nationality- China (Must) Experience- 2-3 Years
Reethi Faru Resort Maldives
Feb 16, 2019
Full time
Job Description: KITCHEN HELPER 1) Performs any combination of following duties to maintain kitchen work areas and restaurant equipment and utensils in clean and orderly condition: Sweeps and mops floors. 2) Washes worktables, walls, refrigerators, and meat blocks. 3) Segregates and removes trash and garbage and places it in designated containers. 4) Steam-cleans or hoses-out garbage cans. 5) Sorts bottles, and breaks disposable ones in bottle-crushing machine. 6) Washes pots, pans, and trays by hand. 7) Scrapes food from dirty dishes and washes them by hand or places them in racks or on conveyor to dishwashing machine. 8) Polishes silver, using burnishing-machine tumbler, chemical dip, buffing wheel, and hand cloth. 9) Holds inverted glasses over revolving brushes to clean inside surfaces. 10) Transfers supplies and equipment between storage and work areas by hand or by use of handtruck. 11) Sets up banquet tables. 12) Washes and peels vegetables, using knife or peeling machine. 13) Loads or unloads trucks picking up or delivering supplies and food.
Fun Island Resort and Spa Fun Island Resort, Maldives
Feb 12, 2019
Full time
 Coordinator directs, control and manages the overall housekeeping operations and staff of the housekeeping department. Further, coordinates between housekeeping staff to inspect assigned areas to ensure standards are met and manages many priorities and demands and is able to solve problems, support staff, as well as perform the duties of a Supervisor when required to ensure profitability, cost controls and quality standards for the resort room division & laundry service.
Save The Dream Maldives Rihiveli the Dream, Maldives
Feb 11, 2019
Full time
Has a strong Administrative skills  Minimum of 2 years’ experience in the same role/capacity in a three star resort/hotel.  Has good control of immigration rules and quota management  Knowledgeable in computer applications such as MS Office programs  Excellent communication skills both written and verbal  Strong interpersonal and problem solving abilities  High levels of integrity and confidentiality  M ust understand and adhere to the concept developed by management M
Duniye Spa's Maldives Maldives
Feb 11, 2019
Full time
Who we are | What we value: Duniye Spa is one of the largest Wellness & Spa Management Company in the Maldives, with twelve spas operating across the Maldives. Duniye was established in 2002 by a group of resort owners to deliver a world class spa experience. Our team of professionals delivers holistic spa and wellness programs with a high-touch, low-tech approach. The foundation of all our services is a mindful connection, healing touch and service excellence, using premium natural products. Personal & professional growth is paramount for us. We support our team members with intensive training, coaching and mentoring programs. We invite ‘out of the box’ thinking, curious minds and passionate souls who are excited to make a difference in the life of others. Our vision: To inspire and transform wellbeing for people and planet with authentic and heartfelt connections, nourished by our passion and commitment to service excellence. Who we are looking for | Description of Role: The GSOM is responsible for the overall day to day operations of a well established Spa brand, encompassing twelve spas located on twelve islands, with a team of eighty team members. Reporting directly to the Group Spa Director, and having direct engagement with the Hotel teams of Resorts ranging from Four Star to Private Islands level of service, this role requires a dynamic individual who is capable of operating with little direct supervision, while maintaining the highest standards of an award-winning Spa brand celebrating seventeen (17) years of success and growth in an iconic location. The successful candidate is proactive, a self-starter and passionate to grow and learn with a dynamic team of professionals. Full details of the role will be provided to those candidates who demonstrate they have the required experience. Your expertise and contribution to our team: Demonstrated high levels of delivering customer satisfaction in a professional spa environment. A solid background in holistic health & wellness services while leading a culturally diverse team of professional therapists. Excellent interpersonal and intercultural communication skills. Must be well versed in aspects of social media. Strong knowledge of spa & hotel management systems paired with excellent administration and organizational skills; well experienced in establishing and meeting financial goals for delivering personalized spa services and merchandising custom blended/branded products. Ability to work in a remote setting [and enjoying it], while traveling frequently between locations, to inspire and lead teams operating spas in world-class locations. Also comfortable with developing/leading media engagement programs. Compensation / Benefits (Two Year Contract Period): ï Competitive salary with a performance bonus, one month paid home leave, plus additional special leave    ï Resort based single accommodation, full board basis plus other expat benefits ï Medical insurance as per company policy            Full details of compensation/benefits available will be provided to those candidates selected for interview.
Wattson Pvt Ltd Malé, Maldives
Feb 10, 2019
Full time
The aftersales engineer will be in charge of tracking and management of all documentation for spare parts sales, technical warranties, liabilitiesand all the clerical functions within the department (estimating, invoicing, daily operating controls, spare parts ordering, parts returns, import and transport formalities). Qualification and experience Level of education: Bachelor’s degree in Mechanical Engineering with fluent English Level: Entry Junior level Employment Type: Permanent, Full time Other skills Must be comfortable making calls and talking to new people. Excellent computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and AUTOCAD. Good technical aptitude and ability to understand technological solutions. Must have the technical knowledge and should be able to apply it. Should be able to work with a team and after the training should be able to organize and assign the tasks to the team. Must be able to collect information and prepare detailed technical reports and able to adapt to the situation and come up with effective solutions.
Reethi Faru Resort Maldives
Feb 10, 2019
Full time
JOB TITLE:   Room Attendant / Room Boy REPORTS TO :   House Keeping Supervisor POSITION SUMMARY: Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems. He/She should maintain complete knowledge of and comply with all housekeeping departmental policies/service and also the hotel's procedures/standards. Additionally, maintain complete knowledge of correct maintenance and use of equipment. ROOM BOY DUTIES AND RESPONSIBILITIES: Enters and prepares the room for cleaning. Dusts the room and furniture. Replenishes guestroom and bath supplies. Cleans the bathroom. Cleans the closet. Vacuums and racks the carpet. Checks and secures the rooms. Replenish amenities according to the operational standards. Deliver and retrieve items on loan to guests e.g. iron and ironing boards Ensure security of guest rooms and privacy of guests Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required Cleans guest bathroom/bedroom/floor corridor. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Empty trash containers and ashtrays. Remove all dirty terry and replace with the clean par to the designated layout. Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor. Replace facial, toilet tissue and bathroom amenities in correct amount and location. Inspect condition of bathrobes and replace soiled/damaged ones. Remove dirty bed linen and make up bed with clean linen. Replace laundry bags and slips. Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack. Dust and polish all furniture. Realign furniture to the floor plan. Responsible for replenishment of guest complimentary water. Responsible for the cleanliness and maintenance of his work area. Responsible for the Hotel property in the work area. Attends to guest calls, guest requests /guest complaints in the area assigned to him. Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement. Responsible for following the standard operating procedures. Responsible for achieving and exceeding the guest satisfaction score. Update status of rooms cleaned on assignment sheet. Return and restock cart at end of shift. PREREQUISITES: Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently. Education: A secondary school diploma is preferred, Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently. Experience: Previous hotel-related experience desired.
Reethi Faru Resort Maldives
Feb 08, 2019
Full time
Laundry - Assistant Laundry Manager Job Description We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward. As an Assistant Laundry Manager you are responsible to ensure that laundry service, required by our guest, is met on time and with the highest possible standards, whereby your role will include key responsibilities such as: Excellent knowledge of chemicals,stain remover,linen configuration with knowledge of operating different different laundry machine. •Assist Laundry Manager in enforcing policies, procedures, rules and regulations as per hotel standards •Responsible for the proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed •Develop and implement standard operating procedure, as well as production and quality standard •Follow up with engineering department on preventive maintenance and repair orders •Assist Laundry Manager for preparing departmental budget and goals programmed •Provide training to laundry employees and take corrective action when performance is not satisfactory •Ensure that laundry employees are knowledgeable about hotel’s services and facilities •Monitor employee attendance and manpower planning to meet activities in the hotel and in order to maintain cost effectiveness •Resolve all guest complaints and recommend improvement in operation in order to develop better service standards Skills Education, Qualifications & Experiences You should ideally have a degree in hospitality or a vocational training within the laundry operation and previous experience in a similar role within a hotel. Excellent written and verbal English communication skills are essentials and computer knowledge an added advantage. Knowledge & Competencies The ideal candidate will be a dynamic, courteous manager with an outgoing and friendly attitude. You are an extremely proactive and ‘switched on’ person with a charismatic and approachable character and you’ve undergone basic supervisory / management development training certifications. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies: Understanding the Business Influencing Outcomes Planning for Business Team Building Valuing Diversity Leading People Adaptability Drive for Results Customer Focus Managing Operations
Reethi Faru Resort Maldives
Feb 05, 2019
Full time
Sales coordinator   Job Summary Under the guidance and supervision of the Business Development Head, Director of Sales, Sales Managers or any assigned Manager, the Sales Coordinator is responsible for the coordination of the sales and operations process including external and internal documentation preparation and distribution, such as proposal letter, corporate and travel agent contracts etc.  He/she is also responsible to assist the Head of Business Development, Sales Manager or assigned Manager in all aspect related to Sales. Your Role As Sales Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the sales team to develop future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards: Excellent communication skills High level of IT skills, including Excel, PowerPoint, and Word Proactive approach to meeting deadlines and targets Excellent organizational and administration skills Computer literate (Word, Excel, Powerpoint) Familiar with business writing correspondence standards Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximize revenue Understand fully the hotel amenities, packages and promotions Generate and develop sales leads and contact potential clients to build business relationships Produce quotations and written confirmation to all clients Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business Arrange and carry out Hotel show rounds         What are we looking for?   Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work under pressure and under own initiative Experience in a sales role with a proven track record to close a sale Knowledge of hospitality Fluent communication skills in English Driven, motivated and outgoing Software Packages Microsoft Office Computer, Data base Management
Reethi Faru Resort Malé, Maldives
Feb 04, 2019
Full time
Marketing Manager Job Summary Marketing Manager is responsible for the overall advertising and public relations of the Hotel. Your Role Communication with PR and Marketing agency. Strategizing on tour operator marketing and coordinating with market Rep. Strategizing and negotiating on online, print, social marketing. Upkeep of branding across all channels. Liaison with media press and awards. In charge of brand.com Responsible for resort and directory content. Data reports across off line, on line and social. Maintaining brand pillars Creating content on weekly and monthly basis for resorts. Liaison with international media. Identify new PR venture and trends. Creating brand awareness and dispatching content. Reporting on monthly activity Brand website optimization. Identifying and implementing SEO. Optimization on digital marketing budget, Web development. Partner integration on Brand.com. Create and execute a strategic and comprehensive advertising and Public Relations Plan, including media planning as well as creative/visuals Creating newsletter as well as internal communications materials Creating content on weekly and monthly basis for resorts. Partner integration on Brand.com. Reporting on Monthly activity   What are we looking for? Good command on marketing concept including digital marketing, SEO, SEM platform. Hand on social media (Instagram, facebook, twitter, etc) Knowledge and expertise in designing concept Identifying blogger and influencer. Able to create content for brand, website and media Knowledge on print media Positive attitude and good communication skills Commitment to delivering a high level of customer service Highly skilled and very computer literate. Organized methodical and incredibly systematic Excellent command of spoken and written English. Eye for detail and is meticulous in his / or her standards. Flexibility to respond to a range of different work situations Ability to work under pressure and under own initiative Experience in a marketing role Knowledge of international markets Knowledge of hospitality Degree-level qualification in a relevant field          
Reethi Faru Resort Malé, Maldives
Feb 04, 2019
Full time
Relationship Manager Job Summary Relationship Manager will report into Sales Manager in all activities and will create and communicate the account strategies in order to drive, increase market share and demonstrate value to both internal and external customers. Your Role As Relationship Manager, you will be responsible for driving both FIT and group business. The Relationship Manager will be responsible for a set number of accounts to penetrate across all market and segment of the business. The activities will include managing DMC and foreign tour operator from international market, organizing familiarization trips and presenting to agents. They will also be responsible for identifying new accounts outside of their account base, negotiating agreements to drive share and attending relevant tradeshows. You will be responsible for performing the following tasks to the highest standards: Develop relationship with specific accounts both with DMC and tour operator. Total account management focus, identifying which segments / market have the most opportunity to drive share. Identify and evaluate new business opportunities within their current account base. Establish processes in relation to managing the account portfolio to drive market share. Ensure relevant updates are sent both to internal and external stakeholders. Monitor and reviews the impact of marketing initiatives on the account strategy. Establish and develop long term effective working relationships with key customers to drive business. Networking with sub account handlers and global leads where relevant. Review account development plans on a quarterly basis, updating records accordingly. Implement account specific marketing initiatives to help drive the business. Review customer base to determine new opportunities for account penetration. What are we looking for? Positive attitude and good communication skills Commitment of delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work under pressure and under own initiative Experience in a sales role with a proven track record to close a sale Knowledge of international markets Knowledge of hospitality Passion for sales and for achieving targets and objectives Degree-level qualification in a relevant field Customer service, sales & marketing skills Fluent communication skills in English Driven, motivated and outgoing Software Packages Microsoft Office Computer, Data base Management
Reethi Faru Resort Maldives
Feb 04, 2019
Full time
Sales Manager Job Summary Sales Manager will report directly to Head of Business Development to achieve company goal and objectives, through analyzing market trends and competitor activity and recommend strategies that keep the hotel a leader in the market place along with the development of future and repeat business. Your Role Knowledge of international markets Knowledge of hospitality Passion for sales and for achieving targets and objectives Degree-level qualification in a relevant field Handle sales activities with local DMC and international tour operator and partners Generate new business opportunities through various channels Implement the sales activities and action plans outlined in the sales and marketing plan of the hotel  Takes responsibility for the team's sales performance Lead and motivate the sales team  Maintain sales and service standards of the team  Analyzing specific and emerging market trends and competitor activity to identify business leads for resort Develop tour operator accounts from both existing and emerging market and travel within the market area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams Negotiate room rates/packages with tour operator / DMC Prepare company contracts for the hotel in accordance with current business and pricing conditions Work within current business strategies and recognizing potential opportunities Co-operate with other departments in the hotel to create an exceptional guest experience and build strong, comprehensive sales programs Produce accurate and timely reports that meet the needs of the Sales Director and senior management. Answer customer queries in a prompt and professional manner             What are we looking for? To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Has a passion for Sales and Marketing Is a strong team player Has a can-do attitude Excellent presenter and communicator  Self-driven, goal-oriented, able to challenge the status quo Upholds professional values, ethics and integrity at all times  Enjoys crafting creative and best-fit solutions for business partners and customers Thinks outside of the box whilst leading change in the hotel Communicates and writes with fluency in English Has relevant experience in a similar capacity previously Has strong interpersonal and communication skills Able to engage in a friendly and professional manner with business partners and customers Ability to work under pressure and under own initiative  
V.M.H Private Limited Malé, Maldives
Jan 30, 2019
Full time
We are in the business of Trading & Resort supply looking for a suitable female Maldivian candidate to fill the following vacancy. Accounts Assistant- (Female Maldivian) Requirements Must be Maldivian Sound knowledge of MS Excel Knowledge in computerized accounting software ( Quick Book) will be an added advantage Good communication skills in English Should have completed A/L in Commerce / Accounting stream. Salary –MVR 8,000/- Please apply with full details giving your contact numbers and name of two non-related referees to reach by email to accounts.head@vmh.com.mv Contact-9651620
Jalboot Resort near Malé
Jan 23, 2019
Full time
Marina Manager Purpose of position • To operate a safe, environmentally sound and profitable marina, and to maximise the potential of the facility. • To ensure that all members of staff provide the required standards of service to all customers and tenants at all times. • To ensure that all members of staff are trained to the required standards to provide this service. • To ensure that all the marina’s operating and administrative procedures are complied with at all times.  Organisational relationships • Reports to Executive Management. • Supervises the Marina Supervisor and/or Dockmasters and other staff. • Supervises any maintenance personnel, contractors or other parties using the facility. Nature and scope of position The Marina Manager is responsible for the successful and profitable operation of the marina. The Marina Manager must conform to all the marina’s policies and procedures and ensure that all staff do the same. Consistency of approach is essential. The marina is a customer-driven organisation and therefore customer service and customer satisfaction are the keys to success. The Marina Manager must ensure that customer service remains the top priority while maintaining a safe and environmentally sound business. Duties and responsibilities • Maintain good relations with all customers, ensuring that their boating needs are met at all times. • Oversee all enquiries for berths, making sure that detailed up-to-date records, including all follow ups, are maintained on the computer database. • Oversee berth allocation and associated paperwork involved with boat arrivals and departures. • Maintain accurate berthing records, fee schedules and billing reports for berthing. These documents are essential for the profitable operation of the marina and must be accurate and kept up to date. The billing report should be checked daily. • Ensure prompt collection of outstanding marina fees and rents from debtors. • Liaise regularly with marina tenants, including conducting formal meetings with tenants monthly. Assist with tenant business promotions. Ensure that tenants meet their obligations as set out in their subleases. Be actively involved with negotiation or re-negotiation of sublease agreements in consultation with Executive Management. • Recruit and train all marina employees in accordance with company procedures, including environmental and Environmental Management System (EMS) requirements. Maintain staff training records and ensure all qualifications required are obtained within the three (3) month probationary period. Conduct annual staff performance review meetings. • Ensure staff career progression (if available) and/or training needs are fulfilled. Where appropriate, discipline employees or terminate their employment. • Supervise staff rosters and annual leave allocation for all staff. • Identify daily maintenance tasks to be completed by the staff. • Coordinate all marina staff, including maintenance staff, on a day-to-day basis. Ensure daily duties and additional tasks are performed correctly, as per maintenance lists. Inspect and sign daily timesheets each day. • The Manager must also work closely with after hours security on matters that affect the overall security and safety of the marina, its employees and customers. • Develop and implement strategies to fill vacant berths. • Develop and implement strategies to fill vacant land tenancies. • Plan and manage annual maintenance programs for the marina. The Manager has a responsibility to keep the marina and its associated structures in a safe and well-maintained condition. The planning of long- and short-term programs, including repairs to any heavy machinery, are all undertaken by the Marina Manager. These maintenance plans must include detailed budgets for approval by Executive Management. • Conduct scheduled inspections as per section 6 of the Marina Operations Manual. • Develop detailed budgets and forecasts for all aspects of marina operations, including marketing and advertising. The Marina Manager is also responsible for predicting revenues for each sector of the business. • With Executive Management authorisation, assist and liaise with members of those government organisations required to inspect the marina on occasions for safety or other legislative purposes. • Any incidents or accidents (including environmental ones) that directly affect the marina must be reported by the Marina Manager, in writing, to Executive Management within 24 hours. • Conduct marina staff meetings and attend marina management meetings at regular intervals as agreed by Executive Management. Ensure all paperwork for meetings is prepared and submitted within required timeframes. • Structure networking activities with various boat brokers, including regularly visiting brokers for public relations purposes. • Be on call 24 hours a day. • Ensure daily fuel sales records are scrutinised and signed off. • Introduce potential customers to the marina. This very important duty is usually done on weekends. It involves selling the marina and ensuring the customer receives all information about the services that the marina has to offer. • Ensure all staff, customers, guests, contractors and tenants are aware of the marina’s environmental policy and procedures. • Ensure all environmental protocols are met by all parties (including outside contractors and guests) and develop improvements. • Maintain, administer and document the EMS system, including audits, documentation and recommendations to improve the system . This also involves coordination of the waste management system. • Ensure the marina is operating according to the requirements of the Environmental Protection Authority licences and complies with all environmental requirements. • Update and communicate relevant environmental legislation. • Ensure all workplace health and safety requirements are met. • Maintain reporting.

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