AAA Hotels and Resorts Pvt Ltd
TERMS OF REFERENCE – RESERVATION MANAGER
The company is looking for a Reservation Manager who is driven, has passion, and has the desire to grow to fill the position. A skilled individual that can work closely with the sales and marketing teams to develop strategies, oversee the daily operations of the reservation department, and ensure that all reservations were handled efficiently and accurately.
Duties & Responsibilities
Coordinate with sales and reservation team for all room bookings and provide training to all customer service coordinators and assist to resolve all issues.
Assist the meeting planner to analyze all room requirements and collaborate with the sales and marketing team to ensure compliance with all revenue management guidelines.
Manage all guest issues and ensure a response to all queries and monitor the flow of dining rooms and recommend ways to increase revenue.
Supervise efficient working of sales associates and provide...