4 jobs found in maafushi

Position Summary: We are looking for a detail-oriented and customer-focused Reservation Staff member to join our team. The ideal candidate will handle a high volume of emails, messages, and calls, ensuring efficient communication and excellent customer service. This role requires strong English skills, good math knowledge, and the ability to convert inquiries into confirmed bookings. Key Responsibilities: Handle and respond promptly to customer inquiries via email, messages, and phone calls. Provide clear and concise information about our services, policies, and booking processes. Convert customer inquiries into confirmed reservations by understanding their needs and offering suitable options. Accurately process bookings, ensuring all details are correctly recorded in the system. Manage a high volume of communications efficiently while maintaining attention to detail. Communicate effectively in English, both verbally and in writing, to ensure clarity with...

Job Overview: Triton Hotels, Maafushi, is seeking a dedicated and experienced   Staff Trainer   to join our team. This role is vital to ensuring that each department, from housekeeping to guest services, maintains the highest standard of service excellence. As a Staff Trainer, you will design and deliver training programs to enhance employee skills, instill our brand standards, and foster a culture of exceptional guest experience across the entire hotel. Key Responsibilities: Develop and Implement Training Programs: Design and execute comprehensive training modules for all hotel departments, including Front Office, Housekeeping, Food & Beverage, Spa, and Guest Services. Tailor programs to address each department’s specific needs and to align with Triton Hotels’ standards and guest experience goals. Incorporate Triton’s core values and brand standards in all training materials. Conduct Onboarding and Orientation Sessions: Lead orientation...

Job Description: Triton Hotels is seeking a friendly, detail-oriented  Guest Relations Officer (GRO) / Receptionist  to join our team. The ideal candidate will serve as the first point of contact for our guests, ensuring a seamless check-in and check-out process while maintaining a warm and welcoming atmosphere. As a GRO/Receptionist, you will be responsible for creating memorable experiences for our guests by addressing their needs, resolving issues, and providing assistance throughout their stay.This role requires a commitment to a  two-year contract , allowing you to build meaningful relationships with our guests and develop your career in hospitality. Key Responsibilities: Greet guests with a warm, welcoming attitude and handle check-in/check-out processes efficiently. Ensure all guest details are accurately recorded, including room preferences and special requests. Handle cash transactions, issue receipts, and manage room keys. Ensure the...

Responsibilities Application Development : Design, develop, test, and deploy web applications using the Laravel framework to support hotel management, booking, and customer services. API Integration : Build and integrate RESTful APIs for seamless connections with third-party services, such as payment processors and booking platforms. Database Management : Create and optimize MySQL database schemas, manage database migrations, and ensure data integrity and security. Testing and Debugging : Conduct thorough testing of applications, identify bugs, and optimize performance to ensure reliability and a seamless user experience. Code Maintenance : Regularly refactor, optimize, and document code, ensuring readability and future scalability. Collaboration : Work closely with the design, product, and front-end development teams to translate functional requirements into technical solutions. Security : Implement security measures and industry best practices to protect...