Rf6,160 - Rf7,500 monthly
PLUMERIA MALDIVES
Plumeria Maldives, Thinadhoo, Maldives
Responsibilities Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages) Address customer complaints and escalate to Front Office Manager when needed Ensure compliance with health and quality standards
Requirements and skills Proven experience as a Guest Relations Officer Proficiency in English & Italian; knowledge of additional languages is a plus Computer literacy A customer-oriented and professional attitude An outgoing personality Outstanding communication abilities Excellent organizational and time-management skills Diploma or Relevant Educational Background in Hospitality Management is preferred