Carpe Diem Maldives Pvt Ltd
CarpeDiem Maldives Corporate Office, Hulhumalé, Malé, Maldives
Position Overview
Carpe Diem Hotels is seeking an experienced, organised and commercially driven Reservations Manager, based at our Corporate Office in Hulhumalé, to oversee hotel reservations, maximise room occupancy and revenue, and ensure an efficient booking experience for guests and travel partners.
The successful candidate will manage reservations across all distribution channels, maintain strong relationships with international travel agents and guests, and coordinate closely with the Sales & Marketing, Front Office, Finance and Hotel Operations teams.
Key Responsibilities
1. Reservations Management
Manage all hotel reservations received through direct enquiries, the hotel website, travel agents, tour operators, online travel agencies (OTAs) and other booking platforms.
Respond to guest and travel agent enquiries professionally within 24 hours.
Prepare quotations, booking confirmations, invoices and reservation documentation.
Follow up on pending...