Front Office Supervisor- Female - Sri Lankan/ Indonician

Job Summary

We are seeking a proactive and customer-focused Front Office Supervisor to oversee daily front desk operations and ensure exceptional service delivery. The ideal candidate will lead and support front office staff, handle guest or client concerns professionally, and maintain smooth administrative operations.

Key Responsibilities

• Supervise and coordinate front office staff and daily operations

• Ensure excellent customer service and handle escalated issues or complaints

• Schedule shifts, manage attendance, and support staff training

• Maintain accurate records, reports, and front desk documentation

• Ensure compliance with company policies and procedures

• Coordinate with other departments to ensure smooth operations

• Monitor front office supplies and request replenishment as needed

• Assist with administrative tasks and reporting to management

Qualifications & Skills

• Proven experience as a Front Office Supervisor or similar role

• Strong leadership and communication skills

• Excellent customer service and problem-solving abilities

• Ability to multitask and work under pressure

• Proficiency in MS Office and front office systems

• Professional appearance and positive attitude

Education & Experience

• High school diploma or equivalent.

• 2+ years of front office or customer service experience