Lily International
We are seeking a dynamic, proactive, and results-driven Customer Service Manager to lead a five-member Sales Coordination team and provide effective support to a sales force within a large FMCG import and distribution company in the Maldives. The ideal candidate will be an exceptional communicator and an inspiring, hands-on leader who can build strong working relationships, understand customer and sales team requirements, and ensure that every request is handled efficiently, professionally, and effectively. This role requires a balance of strategic thinking and active participation, with the ability to motivate the team, resolve challenges, improve service standards, and foster a collaborative, customer-focused culture in a fast-paced, multicultural working environment. The successful candidate will play a key role in strengthening customer satisfaction, improving operational efficiency, and driving overall sales support performance. Key Criteria 1. Educational...