TRITON GROUP PVT LTD
Triton Hotels Maafushi Maldives
Key Responsibilities:
Guest Interaction & Sales
Greet and assist guests upon arrival with professionalism and enthusiasm.
Identify sales opportunities during guest check-in or inquiries (room upgrades, packages, excursions, spa, dining, etc.).
Convert walk-in inquiries into confirmed bookings.
Maintain a daily sales target (upselling, excursions, packages, etc.).
Promote ongoing offers, packages, and special events to in-house and walk-in guests.
Reception & Coordination
Handle check-in and check-out efficiently using the hotel PMS.
Answer guest inquiries regarding hotel facilities, room types, pricing, and availability.
Maintain accurate guest records and ensure all sales entries are properly logged.
Coordinate with housekeeping, reservations, and accounting for smooth operations.
Communication & Reporting
Prepare daily sales and guest activity reports for management.
Maintain guest...