4 jobs found in Malé

PRE-OPENING STAFF RECRUITMENT Triton Exotica Hotel, Maafushi 250 Rooms | Opening Soon Triton Hotels Maldives is hiring pre-opening staff for its upcoming flagship property Triton Exotica , a 250-room hotel located in Maafushi. We are looking for experienced, motivated, and committed professionals who are ready to grow with a fast-expanding hotel group. Contract Period • Minimum 2 years contract • Pre-opening and long-term career opportunity Available Positions Front Office • Front Office Manager • Assistant Front Office Manager • Guest Relations Officer • Receptionist • Reservation Executive Responsibilities • Guest check-in and check-out • Handling guest requests and complaints professionally • Reservation coordination and upselling • Maintaining guest satisfaction and review scores Housekeeping • Housekeeping Manager • Assistant Housekeeping Manager • Housekeeping Supervisor • Room Attendant • Public Area Cleaner Responsibilities •...

Job Summary We are seeking a proactive and customer-focused Front Office Supervisor to oversee daily front desk operations and ensure exceptional service delivery. The ideal candidate will lead and support front office staff, handle guest or client concerns professionally, and maintain smooth administrative operations. Key Responsibilities Supervise and coordinate front office staff and daily operations Ensure excellent customer service and handle escalated issues or complaints Schedule shifts, manage attendance, and support staff training Maintain accurate records, reports, and front desk documentation Ensure compliance with company policies and procedures Coordinate with other departments to ensure smooth operations Monitor front office supplies and request replenishment as needed Assist with administrative tasks and reporting to management Qualifications & Skills Proven experience as a Front Office...

Responsibilities Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages) Address customer complaints and escalate to Front Office Manager when needed Ensure compliance with health and quality standards Requirements and skills Proven experience as a Guest Relations Officer Proficiency in English & Italian; knowledge of additional languages is a plus Computer literacy A customer-oriented and professional attitude An outgoing personality Outstanding communication abilities Excellent organizational and time-management skills Diploma or Relevant Educational Background in Hospitality Management is preferred

1.     Register  guests (Need filled by the guest GRC card) and assigns rooms. Accommodates special requests whenever possible. 2.     Assists in pre- registration  and blocking of rooms for  reservations . 3.     Thoroughly understand and adheres to proper  credit , check- cashing, and cash handling policies and procedures. 4.     Understands  room status  and room  status  tracking. 5.     Knows room locations, types of rooms available, and  room rates . 6.     Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. 7.     Uses  suggestive selling  techniques to sell rooms and to promote other services of the hotel. 8.     Knows the location and types of available rooms as well as the activities and services of the property. 9.     Coordinates room status updates with the  housekeeping  department by notification housekeeping of...