2 jobs found in Malé

Greeting customers in a friendly manner and taking food and drink orders Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks  Answering customers’ questions about menu choices Promoting and recommending menu options to customers Taking payment from customers Tracking and ordering inventory for cafe and beverage supplies, such as coffee beans, milk, and cups Maintaining espresso machines, grinders, coffee machines and other equipment by cleaning, troubleshooting and scheduling repairs Keeping the work environment and cafe seating area clean, sanitary and organized Responding to and resolving customer concerns or complaints Evaluating and modifying processes to improve efficiency and quality of service Attracting new customers and refining the drinks menu

Key Responsibilities: Customer Interaction: Greeting guests, seating them, presenting menus, and taking orders (including recommendations and upselling).  Order Management: Ensuring accurate order taking, communicating orders to the kitchen and bar, and promptly delivering food and drinks to the correct tables.  Table Maintenance: Keeping tables clean and tidy, ensuring they are properly set, and clearing used dishes and utensils.  Payment Processing: Preparing and presenting bills, processing payments (cash, credit card, etc.), and providing accurate change.  Problem Solving: Addressing customer concerns, handling complaints, and escalating more complex issues to management.  Teamwork:...