Reservation & Ticketing / Sales Consultant

Share Travels is looking for a dynamic, results-driven Reservation & Sales
Consultant to manage flight bookings, ticket issuance and reservation services,
while actively driving sales, new client acquisition and corporate business growth.

Key responsibilities

Reservations & ticketing

·         Handle flight, hotel and tour package reservations for individual and corporate clients
Issue, reissue and cancel airline tickets accurately using GDS (Amadeus / Galileo/Sabre)

·         Advise customers on fares, routes, visa requirements and travel documentation

·         Process refunds, exchanges and rebooking requests in line with airline policies

·         Coordinate with airlines and suppliers to confirm bookings and resolve discrepancies

·         Maintain accurate records of bookings, payments and customer communications

Sales & business development

·         Actively promote and sell flight tickets, holiday packages, hotel bookings and add-onservices

·         Proactively identify, approach and onboard new individual and corporate clients

·         Generate new business leads through outreach, networking, referrals and market research

·         Develop and pitch corporate travel packages to companies and institutions

·         Achieve assigned monthly sales / revenue targets, with focus on new client contribution

·         Identify upselling and cross-selling opportunities during customer interactions

·         Convert quotations and inquiries into confirmed bookings; follow up on pending leads

·         Build and maintain relationships with corporate clients and repeat customers

·         Represent Share Travels at business meetings and networking events to secure new

·         accounts

Customer service & communication

·         Respond promptly to inquiries via phone, email and walk-in

·         Handle complaints and escalations professionally, ensuring timely resolution

·         Stay updated on fare changes, promotions and airline regulations

·         Handle the duty phone at all times, including outside regular working hours

Requirements

·         Diploma / Certificate in Travel & Tourism or a related field

·         Minimum 1–2 years' experience in airline ticketing / reservations

·         (sales experience a plus)

·         Proficiency in GDS systems (Amadeus, Sabre or Galileo)

·         IATA / UFTAA certification preferred

·         Strong sales acumen with excellent communication and

·         negotiation skills

·         Ability to work under pressure and meet targets / deadlines

·         Fluency in English (additional languages a plus)

Send your CV with certificates and ID card copy to
info@sharetravels.mv · Phone: 3331617

Share Travels — travel hassle free