Bar Supervisor

We are seeking an experienced and service-driven Bar Supervisor to oversee the daily operation of the resort’s bar outlets, ensuring high standards of beverage service, guest satisfaction, team performance, cost control and profitability.

The successful candidate will work closely with the Outlet Manager and F&B Management team to maintain professional beverage service standards across the resort’s bars.

Key Responsibilities

• Plan, organize and supervise the daily operation of the bar outlets.
• Assign and delegate responsibilities to Bartenders and Bar Waiters.
• Develop and monitor duty schedules according to operational requirements and budgeted objectives.
• Ensure professional and responsible beverage service is consistently maintained.
• Support the Outlet Manager in controlling beverage, labor, supplies, equipment and other operational costs.
• Maintain appropriate stock levels and ensure proper use, storage, maintenance and care of bar equipment and supplies.
• Assist in achieving agreed revenue, profit, service, quality, cleanliness and safety objectives.
• Monitor guest satisfaction and outlet performance and recommend improvements where required.
• Review performance across the resort’s bar outlets and support the implementation of operational and promotional initiatives.
• Contribute to the development of bar promotions, merchandising activities and other F&B sales initiatives.
• Support budgeting, forecasting, purchasing specifications, reporting and presentation requirements.
• Continuously monitor team performance and provide coaching and guidance.
• Plan and conduct training and development activities for Bartenders and Bar Waiters.
• Conduct regular team briefings and meetings.
• Encourage career development and continuous improvement within the bar team.
• Ensure all bar operations comply with company policies, procedures and service standards.
• Perform other duties as assigned by the Outlet Manager or Management.

HACCP & Food Safety

• Actively support and participate in the resort’s HACCP program.
• Attend and participate in regular HACCP meetings and training.
• Keep updated with relevant hygiene and food safety requirements.
• Conduct appropriate HACCP-related training for the bar team.
• Hold or be able to attain Level 2 Principles in HACCP certification or equivalent.

Qualifications & Experience

• Hotel School graduate.
• Minimum 2 years’ Beverage Service experience in a resort hotel.
• At least 1 year of supervisory experience.
• Strong knowledge of bar operations, beverage service and stock control.
• Good understanding of cost control, inventory, requisitions and beverage profitability.
• Strong leadership and team-development skills.
• Good guest relations and complaint-handling ability.
• Strong numerical skills and ability to perform operational calculations accurately.
• Good computer literacy and ability to maintain operational records.
• Fluency in English is essential.
• French, German or another European language would be an advantage.

Personal Attributes

• Guest-focused and service-oriented.
• Hands-on leader who leads by example.
• Organized, responsible and proactive.
• Strong attention to detail and follow-up.
• Able to work effectively in a busy resort environment.
• Flexible to work varying shifts, evenings, weekends and public holidays.
• Professional, neat and well-groomed appearance at all times.