Job Description
- Demonstrates a high degree of Velaa’s culture and service standards awareness.
- Comprehensive understanding of various spa treatments, techniques, and equipment is essential, encompassing massage therapy, skincare treatments, body treatments, and Thai massage.
- Provides professional and engaging wellness therapies and massage treatments
- to our guests.
- Acknowledges and responds to relevant customer queries, needs, and expectations.
- Upsells and promotes spa products and treatments to guests.
- Applies best practices and is up to date with market trends.
- Upholds the values and standards of Velaa Private Island.
- Hands-on experience in treatments, customer service, and conducting comprehensive training sessions to empower the team in delivering tailored guest experiences.
Qualifications
- Diploma or certification in spa therapy/massage therapy from a recognized institution.
- Certified Train the Trainer qualification.
- Strong knowledge and certification in anatomy & physiology.
- Certifications in multiple spa modalities, such as massage therapies (Swedish, Deep Tissue, Thai, Aromatherapy)
- Body treatments and rituals
- Skincare and facials
- Manicure & Pedicure
- Additional certifications in wellness, holistic therapies or specialised treatments will be an advantage
Additional Information
- Minimum of 3–5 years experience as a spa trainer/senior therapist/head therapist.
- Previous experience in a 5-star luxury hotel or branded resort spa is mandatory.
- Proven track record in training therapists, conducting assessments, and maintaining treatment standards.
- Experience in pre-opening spas and new treatment rollouts is an added advantage.
- Knowledge of holistic and wellness-based therapies (Ayurveda, Energy work, Sound healing, Tuning fork therapy, mindfulness-based treatments, etc.)
- Knowledge of HIFU treatments.
- Knowledge to use various facial machines.
- Basic knowledge of spa operations, hygiene standards and SOP implementation
- Good administrative and reporting skills.
- Excellent organizational and multitasking skills & confident to anticipate and manage processes.
About Velaa Private Island Maldives
“Velaa Private Island is one of the leading resorts in the world. The combination of innovative and unique architectural design and the bespoke private service offered from our expert and experienced team ensures the perfect environment to create the most memorable and unforgettable moments for each and every one of our valued guests”