TRITON GROUP PVT LTD
Triton Hotels Maafushi Maldives
Job Overview:
Triton Hotels, Maafushi, is seeking a dedicated and experienced Staff Trainer to join our team. This role is vital to ensuring that each department, from housekeeping to guest services, maintains the highest standard of service excellence. As a Staff Trainer, you will design and deliver training programs to enhance employee skills, instill our brand standards, and foster a culture of exceptional guest experience across the entire hotel.
Key Responsibilities:
Develop and Implement Training Programs:
Design and execute comprehensive training modules for all hotel departments, including Front Office, Housekeeping, Food & Beverage, Spa, and Guest Services.
Tailor programs to address each department’s specific needs and to align with Triton Hotels’ standards and guest experience goals.
Incorporate Triton’s core values and brand standards in all training materials.
Conduct Onboarding and Orientation Sessions:
Lead orientation...