6 guest relations officer jobs found

Welcoming guests in a friendly and professional way Addressing and escalating customer complaints Providing information about facilities, programs and other services Job brief We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers. Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities. Responsibilities Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote...

·         The ideal candidate should possess a minimum of 2 years’ experience in similar position. ·         Outing going personality who fosters Customer Relations. ·         Good command of written and spoken English. ·         Ability to adapt to changing priorities and time management. ·         Ability to work well under pressure. ·         Flexible working hours, patient, people person and service oriented. Handles guest check-in/check-out and responsible for front desk operation

SAFARI ISLAND RESORT AND SPA BUILD YOUR CAREER WITH US We are seeking innovative, creative, and energetic candidates with the talent to fill the following post, GENERAL STORE                                                                       TRANSPORTATION ASSISTANT STOREKEEPER  (MALDIVIAN)                         BOAT CREW (MALDIVIAN)   F&B SERVICES                                                                           FRONT OFFICE BAR - WAITER  (MALDIVIAN)           ...