14 front office jobs jobs found

Responsibilities Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages) Address customer complaints and escalate to Front Office Manager when needed Ensure compliance with health and quality standards Requirements and skills Proven experience as a Guest Relations Officer Proficiency in English & Italian; knowledge of additional languages is a plus Computer literacy A customer-oriented and professional attitude An outgoing personality Outstanding communication abilities Excellent organizational and time-management skills Diploma or Relevant Educational Background in Hospitality Management is preferred

1.     Register  guests (Need filled by the guest GRC card) and assigns rooms. Accommodates special requests whenever possible. 2.     Assists in pre- registration  and blocking of rooms for  reservations . 3.     Thoroughly understand and adheres to proper  credit , check- cashing, and cash handling policies and procedures. 4.     Understands  room status  and room  status  tracking. 5.     Knows room locations, types of rooms available, and  room rates . 6.     Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. 7.     Uses  suggestive selling  techniques to sell rooms and to promote other services of the hotel. 8.     Knows the location and types of available rooms as well as the activities and services of the property. 9.     Coordinates room status updates with the  housekeeping  department by notification housekeeping of...

Application Instructions:  This job listing is from Job-Maldives.com. Please visit Job-Maldives.com to view the original Job Posting. .button-container { display: flex; justify-content: center; align-items: center; height: 40vh; background-color: #f5f5f5; } .redirect-button { color: #f8f7f7; background-color: #1CB4EB; font-size: 18px; border: 1px solid #0a12f5; border-radius: 12px; padding: 18px 25px; cursor: pointer; transition: all 0.3s ease; text-decoration: none; display: inline-block; font-family: Arial, sans-serif; font-weight: bold; } .redirect-button:hover { color: #2d63c8; background-color: #ffffff; transform: translateY(-2px);...

Application Instructions:  This job listing is from Job-Maldives.com. Please visit Job-Maldives.com to view the original Job Posting. .button-container { display: flex; justify-content: center; align-items: center; height: 40vh; background-color: #f5f5f5; } .redirect-button { color: #f8f7f7; background-color: #1CB4EB; font-size: 18px; border: 1px solid #0a12f5; border-radius: 12px; padding: 18px 25px; cursor: pointer; transition: all 0.3s ease; text-decoration: none; display: inline-block; font-family: Arial, sans-serif; font-weight: bold; } .redirect-button:hover { color: #2d63c8; background-color: #ffffff; transform: translateY(-2px);...

Application Instructions:  This job listing is from Job-Maldives.com. Please visit Job-Maldives.com to view the original Job Posting. .button-container { display: flex; justify-content: center; align-items: center; height: 40vh; background-color: #f5f5f5; } .redirect-button { color: #f8f7f7; background-color: #1CB4EB; font-size: 18px; border: 1px solid #0a12f5; border-radius: 12px; padding: 18px 25px; cursor: pointer; transition: all 0.3s ease; text-decoration: none; display: inline-block; font-family: Arial, sans-serif; font-weight: bold; } .redirect-button:hover { color: #2d63c8; background-color: #ffffff; transform: translateY(-2px);...

Application Instructions:  This job listing is from Job-Maldives.com. Please visit Job-Maldives.com to view the original Job Posting. .button-container { display: flex; justify-content: center; align-items: center; height: 40vh; background-color: #f5f5f5; } .redirect-button { color: #f8f7f7; background-color: #1CB4EB; font-size: 18px; border: 1px solid #0a12f5; border-radius: 12px; padding: 18px 25px; cursor: pointer; transition: all 0.3s ease; text-decoration: none; display: inline-block; font-family: Arial, sans-serif; font-weight: bold; } .redirect-button:hover { color: #2d63c8; background-color: #ffffff; transform: translateY(-2px);...

Application Instructions:  This job listing is from Job-Maldives.com. Please visit Job-Maldives.com to view the original Job Posting. .button-container { display: flex; justify-content: center; align-items: center; height: 40vh; background-color: #f5f5f5; } .redirect-button { color: #f8f7f7; background-color: #1CB4EB; font-size: 18px; border: 1px solid #0a12f5; border-radius: 12px; padding: 18px 25px; cursor: pointer; transition: all 0.3s ease; text-decoration: none; display: inline-block; font-family: Arial, sans-serif; font-weight: bold; } .redirect-button:hover { color: #2d63c8; background-color: #ffffff; transform: translateY(-2px);...

We are looking for a friendly and organized Reservation Agent to handle bookings, answer customer inquiries, and provide excellent service. The ideal candidate should have good communication skills, basic computer knowledge, and attention to detail. Responsibilities: Manage reservations via phone, email, or online system Assist customers with booking requests and inquiries Update and maintain reservation records accurately Provide information about rates, availability, and services Requirements: Good communication and customer service skills Basic computer and typing skills Previous experience in reservations or customer service is a plus

Application Instructions:  This job listing is from Job-Maldives.com. Please visit Job-Maldives.com to view the original Job Posting. .button-container { display: flex; justify-content: center; align-items: center; height: 40vh; background-color: #f5f5f5; } .redirect-button { color: #f8f7f7; background-color: #1CB4EB; font-size: 18px; border: 1px solid #0a12f5; border-radius: 12px; padding: 18px 25px; cursor: pointer; transition: all 0.3s ease; text-decoration: none; display: inline-block; font-family: Arial, sans-serif; font-weight: bold; } .redirect-button:hover { color: #2d63c8; background-color: #ffffff; transform: translateY(-2px);...

Application Instructions:  This job listing is from Job-Maldives.com. Please visit Job-Maldives.com to view the original Job Posting. .button-container { display: flex; justify-content: center; align-items: center; height: 40vh; background-color: #f5f5f5; } .redirect-button { color: #f8f7f7; background-color: #1CB4EB; font-size: 18px; border: 1px solid #0a12f5; border-radius: 12px; padding: 18px 25px; cursor: pointer; transition: all 0.3s ease; text-decoration: none; display: inline-block; font-family: Arial, sans-serif; font-weight: bold; } .redirect-button:hover { color: #2d63c8; background-color: #ffffff; transform: translateY(-2px);...

Application Instructions:  This job listing is from Job-Maldives.com. Please visit Job-Maldives.com to view the original Job Posting. .button-container { display: flex; justify-content: center; align-items: center; height: 40vh; background-color: #f5f5f5; } .redirect-button { color: #f8f7f7; background-color: #1CB4EB; font-size: 18px; border: 1px solid #0a12f5; border-radius: 12px; padding: 18px 25px; cursor: pointer; transition: all 0.3s ease; text-decoration: none; display: inline-block; font-family: Arial, sans-serif; font-weight: bold; } .redirect-button:hover { color: #2d63c8; background-color: #ffffff; transform: translateY(-2px);...

About Triton Hotels: Triton Hotels is a growing hospitality brand in the Maldives, dedicated to offering unforgettable guest experiences through exceptional service, local warmth, and tropical charm. We operate multiple properties in Maafushi, including Triton Prestige Seaview & Spa, Triton Beach Hotel & Spa, and our latest addition, Triton Exotica. Job Description: As a Guest Relations Officer / Front Office Staff , you will be the face of Triton Hotels, playing a key role in creating outstanding first and lasting impressions for our guests. You will work closely with the reservations, housekeeping, and operations teams to ensure seamless service from arrival to departure. Key Responsibilities: Welcome guests warmly upon arrival and assist with check-in/check-out procedures Handle guest inquiries, requests, and complaints professionally and efficiently Coordinate with other departments to ensure a smooth guest experience Maintain...

Key Responsibilities: Guest Service & Operations Supervise daily front desk activities including check-ins, check-outs, guest inquiries, and billing. Ensure all guests are greeted warmly and handled professionally throughout their stay. Handle VIP, repeat, and special-request guests with personal attention. Resolve guest complaints promptly, maintaining a positive brand image. Oversee daily room allocations, arrivals, and departures to ensure smooth operations. Team Leadership & Training Supervise, guide, and motivate the front office team (receptionists, GROs, bellboys, etc.). Conduct regular briefings and assign tasks or duty rosters. Train staff in upselling, guest handling, and brand communication. Ensure grooming standards, uniform policy, and service etiquette are consistently maintained. Administrative & Reporting Monitor front office cash handling, billing accuracy, and credit...

Key Responsibilities: Guest Interaction & Sales Greet and assist guests upon arrival with professionalism and enthusiasm. Identify sales opportunities during guest check-in or inquiries (room upgrades, packages, excursions, spa, dining, etc.). Convert walk-in inquiries into confirmed bookings. Maintain a daily sales target (upselling, excursions, packages, etc.). Promote ongoing offers, packages, and special events to in-house and walk-in guests. Reception & Coordination Handle check-in and check-out efficiently using the hotel PMS. Answer guest inquiries regarding hotel facilities, room types, pricing, and availability. Maintain accurate guest records and ensure all sales entries are properly logged. Coordinate with housekeeping, reservations, and accounting for smooth operations. Communication & Reporting Prepare daily sales and guest activity reports for management. Maintain guest...