3 jobs found in Malé

About Triton Hotels: Triton Hotels is a growing hospitality brand in the Maldives, dedicated to offering unforgettable guest experiences through exceptional service, local warmth, and tropical charm. We operate multiple properties in Maafushi, including Triton Prestige Seaview & Spa, Triton Beach Hotel & Spa, and our latest addition, Triton Exotica. Job Description: As a Guest Relations Officer / Front Office Staff , you will be the face of Triton Hotels, playing a key role in creating outstanding first and lasting impressions for our guests. You will work closely with the reservations, housekeeping, and operations teams to ensure seamless service from arrival to departure. Key Responsibilities: Welcome guests warmly upon arrival and assist with check-in/check-out procedures Handle guest inquiries, requests, and complaints professionally and efficiently Coordinate with other departments to ensure a smooth guest experience Maintain...

1.     Register  guests (Need filled by the guest GRC card) and assigns rooms. Accommodates special requests whenever possible. 2.     Assists in pre- registration  and blocking of rooms for  reservations . 3.     Thoroughly understand and adheres to proper  credit , check- cashing, and cash handling policies and procedures. 4.     Understands  room status  and room  status  tracking. 5.     Knows room locations, types of rooms available, and  room rates . 6.     Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. 7.     Uses  suggestive selling  techniques to sell rooms and to promote other services of the hotel. 8.     Knows the location and types of available rooms as well as the activities and services of the property. 9.     Coordinates room status updates with the  housekeeping  department by notification housekeeping of...