Delivery Coordinator

We are looking for a motivated and well-organized Delivery Coordinator to oversee and coordinate daily delivery operations, ensuring timely, accurate, and efficient distribution of goods while maintaining excellent customer service and supporting smooth logistics operations.

Key Responsibilities:

Plan, schedule, and coordinate daily delivery activities.
Ensure all deliveries are completed within the agreed timelines.
Monitor delivery progress and provide updates to management.
Allocate duties and responsibilities among delivery staff.
Conduct regular briefings and communicate daily delivery priorities.
Ensure all goods are properly checked before dispatch by verifying delivery quantities, items, and supporting documents.
Coordinate with the warehouse and other departments to ensure deliveries are prepared on time.
Maintain professional communication with customers during the delivery process.
Assist the relevant team in coordinating and facilitating the clearance of incoming goods, materials, equipment, and other shipments from the port.
Coordinate and arrange forklifts, cranes, trucks, or other appropriate equipment when required for loading, unloading, and transportation.
Resolve delivery-related issues, including delays and customer concerns, in a timely manner.
Maintain accurate delivery records, dispatch documentation, and operational reports.
Ensure compliance with company policies and operational procedures.
Be available to coordinate and supervise deliveries outside normal working hours when operational requirements demand.
Assist with urgent, late-night, early-morning, weekend, and public holiday deliveries when necessary.

Qualifications:

GCE O' Level or equivalent qualification.
Previous experience in delivery coordination, logistics, transportation, or a similar role is an advantage.
Good communication and interpersonal skills.
Strong coordination and organizational skills.
Ability to prioritize tasks and work efficiently in a fast-paced environment.
Proficient in MS Office applications.
Ability to work independently as well as part of a team.
Willingness to work flexible hours, including weekends and public holidays, when required.

Interested candidates may submit their CV, ID Card/Passport copy, educational certificates, and experience letters to careers@mgh.com.mv.