PLUMERIA MALDIVES

Responsibilities Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages) Address customer complaints and escalate to Front Office Manager when needed Ensure compliance with health and quality standards Requirements and skills Proven experience as a Guest Relations Officer Proficiency in English & Italian; knowledge of additional languages is a plus Computer literacy A customer-oriented and professional attitude An outgoing personality Outstanding communication abilities Excellent organizational and time-management skills Diploma or Relevant Educational Background in Hospitality Management is preferred

Setting up the kitchen prior to a restaurant’s opening Preparing a particular kitchen station by bringing all food containers to that point in the line Cooking a specific portion of each plated meal Assisting with marinating, cutting and precooking foods Cleaning the kitchen before the restaurant closes Cleaning and sanitizing their area with warm water and soap Wrapping unused items and storing them in proper areas at the end of a shift Plating food creatively and maximizing customer enjoyment

Core responsibilities Financial Reporting: Prepare accurate and timely financial statements, such as the Profit and Loss statement and Balance Sheet, for management and stakeholders. Budgeting and Forecasting: Assist in creating the annual budget and capital expenditure plan, and forecast future financial performance. Accounts Management: Oversee all accounts payable and receivable, manage payroll, and handle daily financial transactions. Reconciliation: Reconcile all balance sheet accounts, bank statements, and inter-company accounts to ensure accuracy. Auditing and Compliance: Support internal and external audits, ensure compliance with financial regulations, and maintain internal controls. Inventory and Cash Flow: Monitor and control inventory levels and manage cash flow to maximize performance, including managing petty cash and deposits. Financial Analysis: Analyze financial data, provide insights into variances, and advise...

System Handling : Autocad  SketchUp Enscape 3Ds Max Revit Architecture Revit MEP Ms Office (Word, Excel, Power Point) Key Responsibilities: Client Consultation: Meeting with clients to understand their needs, preferences, and project goals. Space Planning: Developing spatial layouts and floor plans that optimize functionality and aesthetics. Concept Development: Creating design concepts that align with client requirements and project objectives. Material Selection: Choosing appropriate materials, finishes, furnishings, and fixtures. Design Documentation: Preparing detailed drawings, specifications, and other documentation for construction. Construction Administration: Overseeing the construction process, ensuring adherence to design plans. Coordination: Collaborating with architects, engineers, contractors, and other stakeholders. Project Management: Managing timelines, budgets, and...

Key Responsibilities: Customer Interaction: Greeting guests, seating them, presenting menus, and taking orders (including recommendations and upselling).  Order Management: Ensuring accurate order taking, communicating orders to the kitchen and bar, and promptly delivering food and drinks to the correct tables.  Table Maintenance: Keeping tables clean and tidy, ensuring they are properly set, and clearing used dishes and utensils.  Payment Processing: Preparing and presenting bills, processing payments (cash, credit card, etc.), and providing accurate change.  Problem Solving: Addressing customer concerns, handling complaints, and escalating more complex issues to management.  Teamwork:...

Responsibilities: Room Cleaning: Perform routine cleaning tasks such as dusting, vacuuming, mopping, and polishing surfaces in guest rooms, bathrooms, and corridors.  Linen and Supply Management: Change bed linens, replenish towels, toiletries, and other room supplies according to hotel standards.  Waste Disposal: Empty trash containers and ensure proper disposal and recycling of waste.  Maintenance Reporting: Report any maintenance issues, broken items, or safety hazards to management or the appropriate department.  Deep Cleaning: Conduct deep cleaning tasks during off-peak periods to maintain high standards of cleanliness.  Guest Service: Respond promptly and positively to guest requests and inquiries.  Collaboration: Work closely with housekeeping supervisors, front desk staff, and maintenance teams to ensure a seamless guest experience.  Health and Safety: Adhere to all health, safety, and sanitation regulations and guidelines....

1.     Register  guests (Need filled by the guest GRC card) and assigns rooms. Accommodates special requests whenever possible. 2.     Assists in pre- registration  and blocking of rooms for  reservations . 3.     Thoroughly understand and adheres to proper  credit , check- cashing, and cash handling policies and procedures. 4.     Understands  room status  and room  status  tracking. 5.     Knows room locations, types of rooms available, and  room rates . 6.     Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. 7.     Uses  suggestive selling  techniques to sell rooms and to promote other services of the hotel. 8.     Knows the location and types of available rooms as well as the activities and services of the property. 9.     Coordinates room status updates with the  housekeeping  department by notification housekeeping of...