Amilla Fushi

THE SMALL MALDIVES ISLAND CO IS THE SOUL OF THE ISLAND RESORTS WE MANAGE.

Our locations are handpicked, considering all of the simple pleasures, so we can bring you the quintessential Maldivian island lifestyle experience. We use this as our foundation to create a truly world class luxury experience.

Amilla Fushi Maldives
Jun 09, 2019
Full time
Key Responsibilities:  The Director of Guest Experience along with the team will be the person in charge from the pre- arrival, till post arrival experience.  Guest experience by electronic requests.  Personal contact with the guest.  Front of house quality control.  F&B quality control.  Review sites / guest feedback forms / social media / TUI quality control.  LQA standards.  Seaside finolhu brand traits. Key Requirements:  Proven Managerial work experience as a Guest Relations Director / Manager, Front office Manager or similar role required.  Understanding of all hotel or resort management best practices.  Proficiency in English; knowledge of other languages is a plus .  Customer service drive with outstanding communication and active listening skills.  Excellent problem-solving and multitasking skills.  Leadership skills along with the ability to motivate a team into high performance.  Ability to work flexible hours.  Strong sense of responsibility and a professional presentation.  Degree in Hospitality Management, Tourism, Business Administration or relevant field .