7 jobs found in thinadhoo

A Food and Beverage (F&B) Supervisor manages daily restaurant/bar operations, ensuring high-quality service and sanitation standards. Key duties include scheduling and training staff, handling customer service, managing inventory, and processing payments. They maintain efficiency, resolve issues, and ensure compliance with health and safety regulations.   Key Responsibilities: Team Leadership: Supervise staff, create rosters, and provide training. Operations & Service: Ensure exceptional customer service, manage food/beverage quality, and oversee front-of-house activities. Stock Control: Monitor inventory levels, order supplies, and reduce waste. Compliance & Safety: Enforce health, safety, and hygiene regulations. Financial Duties: Handle cash, prepare, reports, and assist with cost control.   Requirements: Previous experience in hospitality or food service. Strong leadership, communication, and...

Job Summary We are seeking a proactive and customer-focused Front Office Supervisor to oversee daily front desk operations and ensure exceptional service delivery. The ideal candidate will lead and support front office staff, handle guest or client concerns professionally, and maintain smooth administrative operations. Key Responsibilities Supervise and coordinate front office staff and daily operations Ensure excellent customer service and handle escalated issues or complaints Schedule shifts, manage attendance, and support staff training Maintain accurate records, reports, and front desk documentation Ensure compliance with company policies and procedures Coordinate with other departments to ensure smooth operations Monitor front office supplies and request replenishment as needed Assist with administrative tasks and reporting to management Qualifications & Skills Proven experience as a Front Office...

Responsibilities Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages) Address customer complaints and escalate to Front Office Manager when needed Ensure compliance with health and quality standards Requirements and skills Proven experience as a Guest Relations Officer Proficiency in English & Italian; knowledge of additional languages is a plus Computer literacy A customer-oriented and professional attitude An outgoing personality Outstanding communication abilities Excellent organizational and time-management skills Diploma or Relevant Educational Background in Hospitality Management is preferred

Setting up the kitchen prior to a restaurant’s opening Preparing a particular kitchen station by bringing all food containers to that point in the line Cooking a specific portion of each plated meal Assisting with marinating, cutting and precooking foods Cleaning the kitchen before the restaurant closes Cleaning and sanitizing their area with warm water and soap Wrapping unused items and storing them in proper areas at the end of a shift Plating food creatively and maximizing customer enjoyment

Key Responsibilities: Customer Interaction: Greeting guests, seating them, presenting menus, and taking orders (including recommendations and upselling).  Order Management: Ensuring accurate order taking, communicating orders to the kitchen and bar, and promptly delivering food and drinks to the correct tables.  Table Maintenance: Keeping tables clean and tidy, ensuring they are properly set, and clearing used dishes and utensils.  Payment Processing: Preparing and presenting bills, processing payments (cash, credit card, etc.), and providing accurate change.  Problem Solving: Addressing customer concerns, handling complaints, and escalating more complex issues to management.  Teamwork:...

Responsibilities: Room Cleaning: Perform routine cleaning tasks such as dusting, vacuuming, mopping, and polishing surfaces in guest rooms, bathrooms, and corridors.  Linen and Supply Management: Change bed linens, replenish towels, toiletries, and other room supplies according to hotel standards.  Waste Disposal: Empty trash containers and ensure proper disposal and recycling of waste.  Maintenance Reporting: Report any maintenance issues, broken items, or safety hazards to management or the appropriate department.  Deep Cleaning: Conduct deep cleaning tasks during off-peak periods to maintain high standards of cleanliness.  Guest Service: Respond promptly and positively to guest requests and inquiries.  Collaboration: Work closely with housekeeping supervisors, front desk staff, and maintenance teams to ensure a seamless guest experience.  Health and Safety: Adhere to all health, safety, and sanitation regulations and guidelines....

1.     Register  guests (Need filled by the guest GRC card) and assigns rooms. Accommodates special requests whenever possible. 2.     Assists in pre- registration  and blocking of rooms for  reservations . 3.     Thoroughly understand and adheres to proper  credit , check- cashing, and cash handling policies and procedures. 4.     Understands  room status  and room  status  tracking. 5.     Knows room locations, types of rooms available, and  room rates . 6.     Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. 7.     Uses  suggestive selling  techniques to sell rooms and to promote other services of the hotel. 8.     Knows the location and types of available rooms as well as the activities and services of the property. 9.     Coordinates room status updates with the  housekeeping  department by notification housekeeping of...