1 Guest Services jobs

Key Responsibilities:  The Director of Guest Experience along with the team will be the person in charge from the pre- arrival, till post arrival experience.  Guest experience by electronic requests.  Personal contact with the guest.  Front of house quality control.  F&B quality control.  Review sites / guest feedback forms / social media / TUI quality control.  LQA standards.  Seaside finolhu brand traits. Key Requirements:  Proven Managerial work experience as a Guest Relations Director / Manager, Front office Manager or similar role required.  Understanding of all hotel or resort management best practices.  Proficiency in English; knowledge of other languages is a plus .  Customer service drive with outstanding communication and active listening skills.  Excellent problem-solving and multitasking skills.  Leadership skills along with the ability to motivate a team into high performance.  Ability to work flexible hours.  Strong sense of responsibility and a professional presentation.  Degree in Hospitality Management, Tourism, Business Administration or relevant field .