5 Guest Relations Jobs jobs

Job title: Guest Relations Officer Job summary: The Guest Relations Officer is responsible for providing excellent customer service to guests, ensuring their satisfaction and handling any complaints or issues they may have. Key responsibilities: Greet and welcome guests upon arrival Assist guests with check-in and check-out procedures Handle guest complaints or issues in a professional and courteous manner Coordinate with other departments to ensure guest needs are met Make recommendations for local attractions, restaurants, and other activities Provide information about hotel amenities and services Respond to guest inquiries and requests in a timely and efficient manner Monitor guest satisfaction and address any concerns Maintain accurate records of guest interactions Qualifications: Certification in hospitality, tourism, or a related field Proven experience as a Guest Relations Officer or in a similar role Excellent communication...

We are looking for responsible GUEST RELATIONS OFFICER AND RESTAURANT WAITERS Essential Qualifications: Minimum 2 years of experience in a similar role with Resorts/Hotel Experience will be an advantage. A bachelor’s degree in Hotel Management or related field. Profound experience in customer service and able to work under pressure. Computer skills and knowledge of software programs Excellent verbal and written communication in English Maldivian Resort Experience is advantageous. Positive “Can-do” attitude Attractive Package, Service Charge s & standards r esort benefits. Interested candidates ple ase forward your CV to recruitment@nikaisland.com.mv . before 30th March 2023.   ONLY shortlisted candidates will be notified the status of the application.