2 Customer Service Jobs jobs

Job Description Job Overview: - We are hiring a Cashier / Sales Agent to handle customer interactions through phone, email, and online platforms. The role focuses on sales and customer service. Location: Male’, Maldives Key Responsibilities: - Handle inbound and outbound calls with customers. - Process customer orders received through phone, email, and the company website. - Attend to customer queries and complaints through various channels. - Respond promptly to customer inquiries via email and online. - Promote and sell FMCG products to retailers and wholesale clients. - Accurately take customer orders and process them in the system. - Follow up on pending orders, deliveries, and payments. - Inform customers about promotions and new products. - Maintain relationships with existing customers and identify new sales opportunities. - Resolve customer complaints and escalate issues when needed. - Coordinate with warehouse and delivery teams for order fulfillment....

Position: Customer Service Representative / PR agent  - Local  Department:   Sales & Customer Relations Reports To:   Shop Manager / Management Job Summary The person will be the main point of contact for customers and will be responsible for managing the complete customer journey, from the initial inquiry and understanding the customer's requirements to selecting fabrics, coordinating measurements and tailoring details, following up on the order, and ensuring the customer receives excellent service until the order is completed. Key Responsibilities Welcome and assist customers Understand their fabric and upholstery requirements Show and explain fabrics/materials Help customers choose suitable options Communicate prices and delivery timelines Record customer requirements and orders Coordinate with tailors Follow up on orders Handle customer questions and complaints Inform customers when orders are ready...