5 jobs found in north province

Job Role -  Guest Relation Officer- (Chinese and English Speaking) Job Location - Reethi Faru Resort , Ra Atoll - Maldives What we are looking for- To  provide a warm welcome and personalized service to guests, and handle guests’ requests for information and services during their stay, whilst promoting the facilities and services offered at the  Resort. To  assist the Duty Manager – Guest Service in the co-ordination and supervision of the Guest Relations section. i QUALIFICATIONS: •Chinese  and  English  Speaker. • Minimum of  2  years experience in the same role/capacity in a five star resort/hotel. • Responsible for meeting and assisting all our guests upon their arrivals, during their stay and departures from the resort. • Assists resort guests efficiently, courteously and professionally. PREVIOUS PERFORMANCE • 1 to 2 years experience in the Front Office (Guest Services) OTHER REQUIREMENTS • Proven success in a similar role and environment • Empathy towards colleagues and customers • Pride and attention to detail • Polished personal presentation with warm, confident and hospitable personality.

Marketing Manager, PR and Digital Marketing Location- Reethi Faru Resort ,Ra Atoll Maldives Job Summary Marketing Manager is responsible for the overall advertising and public relations of the Hotel. Your Role Communication with PR and Marketing agency. Strategizing on tour operator marketing and coordinating with market Rep. Strategizing and negotiating on online, print, social marketing. Upkeep of branding across all channels. Liaison with media press and awards. In charge of brand.com Responsible for resort and directory content. Data reports across off line, on line and social. Maintaining brand pillars Creating content on weekly and monthly basis for resorts. Liaison with international media. Identify new PR venture and trends. Creating brand awareness and dispatching content. Reporting on monthly activity Brand website optimization. Identifying and implementing SEO. Optimization on digital marketing budget, Web development. Partner integration on Brand.com. Create and execute a strategic and comprehensive advertising and Public Relations Plan, including media planning as well as creative/visuals Creating newsletter as well as internal communications materials Creating content on weekly and monthly basis for resorts. Partner integration on Brand.com. Reporting on Monthly activity   What are we looking for? Good command on marketing concept including digital marketing, SEO, SEM platform. Hand on social media (Instagram, facebook, twitter, etc) Knowledge and expertise in designing concept Identifying blogger and influencer. Able to create content for brand, website and media Knowledge on print media Positive attitude and good communication skills Commitment to delivering a high level of customer service Highly skilled and very computer literate. Organized methodical and incredibly systematic Excellent command of spoken and written English. Eye for detail and is meticulous in his / or her standards. Flexibility to respond to a range of different work situations Ability to work under pressure and under own initiative Experience in a marketing role Knowledge of international markets Knowledge of hospitality Degree-level qualification in a relevant field  

Sales coordinator Location-Reethi Faru Resort, Ra Atoll Maldives   Job Summary Under the guidance and supervision of the Business Development Head, Director of Sales, Sales Managers or any assigned Manager, the Sales Coordinator is responsible for the coordination of the sales and operations process including external and internal documentation preparation and distribution, such as proposal letter, corporate and travel agent contracts etc.  He/she is also responsible to assist the Head of Business Development, Sales Manager or assigned Manager in all aspect related to Sales. Your Role As Sales Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the sales team to develop future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards: Excellent communication skills High level of IT skills, including Excel, PowerPoint, and Word Proactive approach to meeting deadlines and targets Excellent organizational and administration skills Computer literate (Word, Excel, Powerpoint) Familiar with business writing correspondence standards Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximize revenue Understand fully the hotel amenities, packages and promotions Generate and develop sales leads and contact potential clients to build business relationships Produce quotations and written confirmation to all clients Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business Arrange and carry out Hotel show rounds         What are we looking for?   Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work under pressure and under own initiative Experience in a sales role with a proven track record to close a sale Knowledge of hospitality Fluent communication skills in English Driven, motivated and outgoing Software Packages Microsoft Office Computer, Data base Management  

Relationship Manager Location -Reethi Faru Resort , Ra Atoll Maldives Job Summary Relationship Manager will report into Sales Manager in all activities and will create and communicate the account strategies in order to drive, increase market share and demonstrate value to both internal and external customers. Your Role As Relationship Manager, you will be responsible for driving both FIT and group business. The Relationship Manager will be responsible for a set number of accounts to penetrate across all market and segment of the business. The activities will include managing DMC and foreign tour operator from international market, organizing familiarization trips and presenting to agents. They will also be responsible for identifying new accounts outside of their account base, negotiating agreements to drive share and attending relevant tradeshows. You will be responsible for performing the following tasks to the highest standards: Develop relationship with specific accounts both with DMC and tour operator. Total account management focus, identifying which segments / market have the most opportunity to drive share. Identify and evaluate new business opportunities within their current account base. Establish processes in relation to managing the account portfolio to drive market share. Ensure relevant updates are sent both to internal and external stakeholders. Monitor and reviews the impact of marketing initiatives on the account strategy. Establish and develop long term effective working relationships with key customers to drive business. Networking with sub account handlers and global leads where relevant. Review account development plans on a quarterly basis, updating records accordingly. Implement account specific marketing initiatives to help drive the business. Review customer base to determine new opportunities for account penetration. What are we looking for? Positive attitude and good communication skills Commitment of delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work under pressure and under own initiative Experience in a sales role with a proven track record to close a sale Knowledge of international markets Knowledge of hospitality Passion for sales and for achieving targets and objectives Degree-level qualification in a relevant field Customer service, sales & marketing skills Fluent communication skills in English Driven, motivated and outgoing Software Packages Microsoft Office Computer, Data base Management

Job Summary Position- Sales Manager Location - Reethi Faru Resort, Ra Atoll Maldives Sales Manager will report directly to Head of Business Development to achieve company goal and objectives, through analyzing market trends and competitor activity and recommend strategies that keep the hotel a leader in the market place along with the development of future and repeat business. Your Role Knowledge of international markets Knowledge of hospitality Passion for sales and for achieving targets and objectives Degree-level qualification in a relevant field Handle sales activities with local DMC and international tour operator and partners Generate new business opportunities through various channels Implement the sales activities and action plans outlined in the sales and marketing plan of the hotel  Takes responsibility for the team's sales performance Lead and motivate the sales team  Maintain sales and service standards of the team  Analyzing specific and emerging market trends and competitor activity to identify business leads for resort Develop tour operator accounts from both existing and emerging market and travel within the market area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams Negotiate room rates/packages with tour operator / DMC Prepare company contracts for the hotel in accordance with current business and pricing conditions Work within current business strategies and recognizing potential opportunities Co-operate with other departments in the hotel to create an exceptional guest experience and build strong, comprehensive sales programs Produce accurate and timely reports that meet the needs of the Sales Director and senior management. Answer customer queries in a prompt and professional manner   What are we looking for? To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Has a passion for Sales and Marketing Is a strong team player Has a can-do attitude Excellent presenter and communicator  Self-driven, goal-oriented, able to challenge the status quo Upholds professional values, ethics and integrity at all times  Enjoys crafting creative and best-fit solutions for business partners and customers Thinks outside of the box whilst leading change in the hotel Communicates and writes with fluency in English Has relevant experience in a similar capacity previously Has strong interpersonal and communication skills Able to engage in a friendly and professional manner with business partners and customers Ability to work under pressure and under own initiative