dTECh Company Pvt. Ltd.
· Handling and follow up on quotations for repairs, spare parts and after sales support.
· Coordinate of order entry and lodging spare part orders.
· Liaising with suppliers to confirm all spare parts orders
· Handling administrative duties as and when needed.
· Coordinate with overseas suppliers for smooth shipment arrivals and assist in the clearance of the shipments.
· Routinely reporting all after sales activities to the Senior Management.
· Maintain customer relationship to measure satisfaction and encourage future sales.
· Ensure prompt resolution to any customer complaints
· Maintain a business development plan covering sales, revenue and expense controls for existing products and services to support the growth and sustainability of the business
· Ensure the preparation of accurate reports to summaries outcomes in...