Rf6,160 - Rf6,200 monthly
PLUMERIA MALDIVES
Orchid Magu, Malé, Maldives
Key Responsibilities:
Handling Inquiries: Answering phone calls, emails, and online inquiries related to reservations.
Making Reservations: Processing new reservations, modifying existing ones, and canceling bookings.
Providing Information: Offering details about room types, availability, rates, packages, amenities, and hotel facilities.
Customer Service: Addressing guest needs, resolving issues, and ensuring a positive experience.
Managing Reservations: Using reservation systems to update booking details, confirm reservations, and track availability.
Sales and Upselling: Identifying opportunities to upsell additional services or promotions.
Record Keeping: Maintaining accurate records of customer interactions and bookings.
Communication:...