Sales & Reservation Agent – B2B and B2C
- Moonrise Travels Private Limted
- Rabarugas Magu-6 Goalhi, Maldives
- Jul 03, 2025
Job Description
Key Responsibilities:
• Handle reservations and inquiries from international travel agents and tour operators.
• Create tailored travel packages and pricing proposals for partners.
• Develop and manage long-term relationships with B2B clients.
• Share updated product knowledge, promotions, and rates with partners.
• Coordinate availability, bookings, cancellations, and payments.
• Comfortable hosting webinars and online product presentations.
• Ability to initiate partnerships from scratch, including outreach and negotiation.
• Respond to direct inquiries from travelers across phone, email, and digital platforms.
• Design personalized travel plans based on customer needs and budgets.
• Manage full booking process including confirmations, invoicing, and client communication.
• Provide accurate advice on resorts, guesthouses, transfers, and experiences.
• Deliver excellent service before, during, and after the client’s travel.
• Demonstrate empathy and problem-solving when handling customer concerns.
👤 What We’re Looking For (Both Positions):
• Open to Maldivian nationals (Male/Female).
• Foreigners are welcome to apply
• Minimum 2 years' experience in travel reservations, tourism, or hospitality sales.
• Excellent communication skills in English (spoken & written); other languages are a plus.
• Self-motivated, creative, and results-driven personality.
• Able to work independently with minimal supervision.
• Strong interpersonal, organisational, and multitasking abilities.
• Proficiency in Google Suite and MS Office.
• Familiarity with OTAs and reservation platforms is an advantage.
• Strong knowledge of Maldives resorts, guesthouses, and travel logistics (e.g., transfers, domestic flights, island connections).
• Able to think outside the box when faced with complex customer challenges, offering thoughtful and practical solutions.
🕒 Working Hours:
• 9:00 AM – 6:00 PM Maldives Time
• 1 Hour Lunch Break
• 1 Day Off per Week
💼 Salary & Benefits:
• Basic Salary: USD $800/month (negotiable based on experience)
• Sales Commission: Performance-Based
• Target-based incentives and bonuses
• Training, development, and growth opportunities
• Positive and collaborative work culture
Established in 2012, Moonrise Maldives is dedicated to providing the highest level of travel service to its clients. The companies experienced team of travel professionals are passionate about creating unforgettable journeys, from bespoke itineraries to seamless on-the-ground support.