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Guest Service Agent - Russian, Italian Speaking - Philipino and Indonesian Candidates

Rf6,100 - Rf7,700 monthly
Full time Front Office Jobs

Job Description

Key Responsibilities of a GSA:
  • Guest Check-in and Check-out:
    Warmly greeting guests, processing registration, issuing keys, and efficiently handling departures. 
  • Guest Assistance:
    Providing information about hotel services, facilities, and local attractions; making recommendations; and assisting with luggage. 
  • Handling Inquiries and Complaints:
    Answering questions, resolving issues, and addressing concerns in a professional and timely manner. 
  • Reservations and Payments:
    Managing reservations, handling payments (cash and credit cards), and maintaining accurate records. 
  • Maintaining Guest Confidentiality:
    Protecting guest information and ensuring privacy. 
  • Promoting Hotel Services:
    Informing guests about hotel amenities, special events, and packages. 
  • General Administration:
    Maintaining a clean and organized front desk area, handling mail and messages, and performing other administrative tasks as needed. 
  • Communication and Teamwork:
    Effectively communicating with guests and other hotel staff to ensure smooth operations. 
In essence, a GSA is the face of the hotel, responsible for creating a welcoming and positive experience for every guest. 
PLUMERIA MALDIVES
About PLUMERIA MALDIVES

PLUMERIA MALDIVES located along the stunning white-sandy beaches of Vaavu Atoll Thinadhoo Island and an amazing underwater world with a stunning beach with crystal clear lagoon, PLUMERIA MALDIVES is a 4-Star luxury choice of experiences. The hotel provides accommodation for grandly designed 104 rooms with excessive standards and comforts available with all the amenities. Experience the most memorable moments of your life under the stars and embrace the serenity of the deep blue ocean in the paradise of PLUMERIA MALDIVES.

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