Collections Officer

Job responsibilities

• Monitors Accounts Receivables.
• Contact clients via phone, email, or visits to follow up on overdue payments.
• Negotiate payment plans and settlements in line with company policies.
• Maintain accurate and updated records of collection activities and customer interactions.
• Prepare and present regular reports on collection status, payment trends and aging accounts.
• Escalate complex or high-risk accounts to legal or senior management.

Requirements

• Experience as a Collection Officer, Accounts Receivable Officer or in a similar role.
• Strong negotiation and communication skills.
• Proficiency in MS Office and QuickBooks.
• Diploma /Advance Diploma in Accounting, Finance or any related field.