Job Description
GENERAL RESPONSIBILITIES:
- Interacting daily with guests and colleagues and provide outstanding customer care.
- Assisting guests with any query on any area of the Resort (not limited to the Spa).
- Scheduling and organizing all Spa bookings.
- Organizing all daily Spa paperwork and reporting.
- Ensuring that waiting time is minimized for the guest.
- Answering all enquiries with complete knowledge of the services, homecare products and promotions offered
Qualifications
SKILL REQUIREMENTS:
- Three (3) years' experience in a similar role with Luxury Hotels/Resorts.
- Professionally trained and skilled unisex hairstylist with managing Spa Receptionist duties.
- Expert in blow-drying, hair coloring, and styling for various occasions, bridal and special event makeup, men’s grooming services.
- Fluent in English (additional languages are a plus).
- Excellent customer service and administrative skills.
- Strong personality who fosters excellent teamwork.
About Velaa Private Island Maldives
“Velaa Private Island is one of the leading resorts in the world. The combination of innovative and unique architectural design and the bespoke private service offered from our expert and experienced team ensures the perfect environment to create the most memorable and unforgettable moments for each and every one of our valued guests”