TERMS OF REFERENCE – F&B COORDINATOR

The F&B Coordinator works in close collaboration with the F&B Manager to perform Office Administrative functions and operation service tasks in all outlets of the Resort and ensures that all SOP standards are met. F&B Coordinator will also serve as a host when required.

The company is looking for an individual who is driven, has a passion, and has the desire to learn and grow with a positive attitude to fill the position.

Duties and Responsibilities:

• Accept dining reservations and arrange parties or special services for diners.
• Assists the manager on duty in assigning station/table arrangement and reservation assignments.
• Greets guests, escorts them to tables and provides menus.
• Resolves any customer issues as necessary
• Assists in coordinating activities of dining room personnel to ensure prompt and courteous service to patrons.
• Inspects dining room serving stations for neatness and cleanliness, and checks menus to ensure that they are cleaned and updated on a regular basis.
• Presents menu, answers questions, and makes suggestions regarding food and service; as well as, reviews the special of the day if available.
• Concludes the guest's experience by thanking them for their visit and welcoming their return upon exit.
• Attends Food & Beverage Leadership meetings and takes notes
• Attends Marketing Meetings
• Assists Resort Manager with administrative tasks
• Other duties may be assigned as business demands.

Qualification & Experience:

•  Male
• A degree holder in Hospitality Management
• Five (5) to ten (10) years of food and beverage experience is preferred
• Proven execution skills and ability to drive change
• Operate in an ambiguous and rapidly changing work environment
• Excellent oral and written communication skills, plus a good working knowledge of Microsoft Office Suite are required.