The Reservations Executive

  • Koveli Travel Ltd Pvt
  • Ma.Champa Star, 3rd Floor, Madhoshi Goalhi, Malé
  • Nov 06, 2022
Full time Reservations

Job Description

The Reservations Executive will be responsible for:

  • Processes reservations by email, telephone, or central reservation systems.
  • Updating rates, offers, stop sales and other related information onto Koveli booking system.
  • Identifying improvement opportunities and collaborate with colleagues to ensure growth & sales target attainment.
  • Provide system support and training to agents using the Koveli booking platform.
  • Determine, enforce and document database policies, procedures and standards.
  • Perform regular rate checks and evaluations to ensure data accuracy on the Koveli platform.
  • Actively seek out new partnerships through cold calling, networking, and social media.
  • Assist Operations, Reservations & Accounts teams as needed.

Requirements:

  • Minimum of 2 years working experience in a similar role
  • Ability to multi-task in fast-paced environment.
  • Excellent organizational skills and attention to detail.
  • Multi-tasking and time-management skills, with the ability to prioritize tasks.
  • Proficiency in Microsoft Office suite (including Word, Excel, PowerPoint) .
  • Professional level skills in both oral and written communication – English language.
  • Proficiency in other languages is an added advantage

Successful candidates will be rewarded with an attractive remuneration package commensurate with experience and skills, excellent career prospects and supportive organizational culture.