Guest Relation Officer- Chinese and English Speaking

  • Reethi Faru Resort
  • Raa Atoll, Maldives
  • Jun 24, 2019
Full time Front Office

Job Description

Job Role -  Guest Relation Officer- (Chinese and English Speaking)

Job Location - Reethi Faru Resort , Ra Atoll - Maldives

What we are looking for-

To provide a warm welcome and personalized service to guests, and handle guests’ requests for information and services during their stay, whilst promoting the facilities and services offered at the Resort. To assist the Duty Manager – Guest Service in the co-ordination and supervision of the Guest Relations section. i

QUALIFICATIONS:

•Chinese and English Speaker.Minimum of years experience in the same role/capacity in a five star resort/hotel.Responsible for meeting and assisting all our guests upon their arrivals, during their stay and departures from the resort.Assists resort guests efficiently, courteously and professionally.

PREVIOUS PERFORMANCE

1 to 2 years experience in the Front Office (Guest Services)

OTHER REQUIREMENTS

Proven success in a similar role and environmentEmpathy towards colleagues and customersPride and attention to detailPolished personal presentation with warm, confident and hospitable personality.