Guest Relations Officer

  • Reethi Faru Resort Maldives
  • Raa Atoll, Maldives
  • Oct 07, 2018
Full time Hospitality-Hotel

Job Description

  • Carry out any requests by management in conjunction with work.
  • Takes direction from Management regarding operational issues.
  • To provide guests with an efficient, accurate and polite service
  • Meet and greet arriving guests, which includes escorting guests to their villa and explanation of all Villa and Resort facilities
  • Provide guests with information on special events, private dinners, excursion, shops, internet access etc.
  • Host and guide various excursions
  • To organize and participate in various entertainment events
  • Assist in organizing and conducting wedding ceremonies
  • Perform administrative duties including, but not limited to, pre-bookings, closing daily shifts, printing arrival letters, preparing guests birthdays/anniversary surprises, action trace report, compiling daily revenue