Reethi Faru Resort

Sales Manager

Job Summary

Sales Manager will report directly to Head of Business Development to achieve company goal and objectives, through analyzing market trends and competitor activity and recommend strategies that keep the hotel a leader in the market place along with the development of future and repeat business.

Your Role

  • Knowledge of international markets
  • Knowledge of hospitality
  • Passion for sales and for achieving targets and objectives
  • Degree-level qualification in a relevant field
  • Handle sales activities with local DMC and international tour operator and partners
  • Generate new business opportunities through various channels
  • Implement the sales activities and action plans outlined in the sales and marketing plan of the hotel 
  • Takes responsibility for the team's sales performance
  • Lead and motivate the sales team 
  • Maintain sales and service standards of the team 
  • Analyzing specific and emerging market trends and competitor activity to identify business leads for resort
  • Develop tour operator accounts from both existing and emerging market and travel within the market area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
  • Negotiate room rates/packages with tour operator / DMC
  • Prepare company contracts for the hotel in accordance with current business and pricing conditions
  • Work within current business strategies and recognizing potential opportunities
  • Co-operate with other departments in the hotel to create an exceptional guest experience and build strong, comprehensive sales programs
  • Produce accurate and timely reports that meet the needs of the Sales Director and senior management.
  • Answer customer queries in a prompt and professional manner

 

 

 

 

 

 

What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  • Has a passion for Sales and Marketing
  • Is a strong team player
  • Has a can-do attitude
  • Excellent presenter and communicator 
  • Self-driven, goal-oriented, able to challenge the status quo
  • Upholds professional values, ethics and integrity at all times 
  • Enjoys crafting creative and best-fit solutions for business partners and customers
  • Thinks outside of the box whilst leading change in the hotel
  • Communicates and writes with fluency in English
  • Has relevant experience in a similar capacity previously
  • Has strong interpersonal and communication skills
  • Able to engage in a friendly and professional manner with business partners and customers
  • Ability to work under pressure and under own initiative

 

Reethi Faru Resort Raa Atoll, Maldives
Dec 06, 2019
Full time
Job Role- Reservation Agent Location-  Reethi Faru Resort, Maldives German & English language is MUST  Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers’ desired travel dates. Helping plan travel itineraries by suggesting local tourist attractions and places of interest. Processing payments and sending confirmation details to customers. Sorting out any issues that may arise with bookings or reservations. Selling and promoting reservation services. Answering any questions customers might have about the reservation process. Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations. Providing support to customers who may need to amend or cancel a reservation.